Legal support on a specific issue, when you need it – without committing to an ongoing arrangement.
Most legal and HR problems start small – an invoice that’s gone unpaid a bit too long, a contract nobody’s looked at in a year, a staff situation you’re not sure how to handle.
Left alone, they rarely stay that way.
Pay-As-You-Go is for one of these, right now, without committing to anything ongoing.
The Package: 3 hours support – £595 (to be used within 12 months of purchase)
There is no subscription and no automatic renewal. You top up only if and when further help is needed*
Support for brief guidance, sense-checking decisions, and dealing with issues before they escalate.
If something turns out to be more involved or complex, we will explain and agree on the next step before continuing
Covers phone or email advice, sense-checking a decision, and direction on what to do next
Doesn’t cover drafting documents, reviewing anything over a page, contacting a third party for you, or court and tribunal support
Many businesses initially use pay-as-you-go support and then move to a retainer once they find they need more regular input. If that becomes the case, we will always guide you honestly on the most suitable option for your business.
I realised quickly that I needed a top lawyer on the end of the phone. Rachael at McKenzie Legal & HR came highly recommended by an A&E consultant who mentioned her by name – and she was quite simply my salvation. Over the past few years, I called on her frequently for urgent advice – and thanks to her guidance, I survived, even through the challenges of COVID-19. Sometimes her words were the only kind words I heard. First-class personal service. Absolutely amazing. I highly recommend McKenzie Legal & HR to anyone”
Chasing unpaid invoices takes time you don’t have.
Our Debt Email Package helps you address late payments early, using communications that signal legal involvement and encourage faster payment – without needing to escalate matters immediately.
How It Works:
Simply add our debt recovery email address to your payment reminders
Debtors can see that legal representatives are aware of the matter, often leading to faster payments
In many cases, this alone encourages quicker engagement and payment
If payment isn’t received, we can escalate the matter to our debt recovery team for formal action
Proven Success – Businesses using this service regularly see faster responses and payment without needing to take formal legal action.
£50 per month – A low-cost first step before formal action becomes necessary.
“We’ve had debtors pay within days of a chaser email once our address was added – it changes the conversation before it’s even had.”
BEST FOR: Businesses that want legal and HR support in place before problems arise.
PRICE: From £495
(Dependent on package)
Terms and conditions apply
We confirm expected timeframes at the outset. For PAYG clients we aim to respond within 2 working days. Where something is genuinely urgent, tell us and we’ll do what we can. Support Plan clients receive faster response times depending on their package.
Pay-as-you-go works well for one-off matters where you need advice without committing to ongoing support – reviewing a short contract, dealing with a specific dispute, or before taking action on an unpaid invoice. If your needs are more regular, a Support Plan will almost certainly work out better value.
The pay-as-you-go package gives you 3 hours of legal support to use as needed over a 12-month period. You can use the time across any of our services – ad-hoc advice, short document reviews, quick contract queries, or guidance on a specific situation. Once your hours are used, you can choose whether to purchase another package or move to a retainer if your needs have grown.
PAYG hours must be used within 6 months of purchase. Unused hours cannot be carried forward after that period. A maximum of two packages may be purchased within any 12-month period.
It’s for advice, not action – no drafting, no reviewing anything over a page, no contact with a third party on your behalf, no court or tribunal support. If your matter needs any of that, we’ll tell you and quote it separately, or point you to a support plan if it’s likely to keep coming up.
While no outcome can be guaranteed, involving a legal presence early often leads to faster responses and payment. It signals to the debtor that the matter is being taken seriously and may be escalated if ignored. The involvement of a legal firm in the process changes the dynamic – without the cost of formal action.
If payment isn’t received, we can advise you on the next steps, including formal debt recovery options. You remain in control of how far you wish to take the matter, and we’ll guide you through the process.
We’ll discuss your situation, tell you what we think, and confirm what’s involved if you want to proceed. If further work is needed, we’ll explain your options and agree everything with you before starting.
Most of our clients come through recommendations – and we appreciate every one. If you refer another business that signs up for a monthly retainer, we’ll take £50 off your next month’s payment. There’s no limit to how many referrals you can make.