Most business owners only seek legal support once something has gone wrong – a dispute, an unpaid invoice or a staff issue. By then, it is usually more expensive, more stressful and more time-consuming to resolve. Our plans are designed to put support in place early, before legal or HR problems start costing your business money.
Why Choose a Support Plan?
Choose a level of support that fits with how involved you want us to be in your business.
All options give you access to ongoing Legal and HR support – the difference is how quickly you need us and how much support you require day to day.
If you’re unsure, most businesses choose the £995 option as a starting point as it gives the right balance of ongoing support and priority access.
Additional work outside the support plan scope will be quoted separately
We only onboard a small number of new clients each month to maintain service quality.
If you’re unsure which level of support is right for your business, we’ll guide you through it.
🔸 One dispute dealt with too late can cost £2,000 – £10,000+
🔸 One poorly drafted contract or set of terms can cost significantly more
🔸 One court or tribunal claim can cost thousands in time and fees
In most cases, just resolving one issue early will outweigh the cost of ongoing legal support.
It’s not about using legal support more. It’s about needing it less when things go wrong.
“Rachael has become our go-to for all HR and legal queries. Having her on a support plan means we get quick, clear answers and proactive solutions that keep us compliant and ahead of potential issues. It’s saved us time, stress, and money”
“The retainer service has been invaluable. Rachael doesn’t just advise – she improves processes, prevents problems, and genuinely becomes part of your team. She’s approachable, knowledgeable, and always available when needed”
BEST FOR: Businesses that need legal support without a monthly commitment. For ad-hoc questions or quick queries.
No contract. No rolling commitment. Hours to use as and when you need them across any of our services. Hours must be used within 6 months of purchase. Maximum two packages per 6-month period.
PRICE: 3 hours – £595
BEST FOR: Best for: businesses with regular late payers who need a credible escalation step before formal action.
Copy our dedicated legal email address into your chaser emails. The moment a debtor sees a legal firm is involved, the dynamic changes – without the cost of formal action.
PRICE: £50/month
Terms and conditions apply
For most businesses, yes. Most business owners spend more dealing with a single legal issue reactively than they would on a year of Support Plan assistance. The value isn’t just in the hours – it’s in catching problems early enough that they don’t become expensive.
Our support plans work best for SMEs that deal with contracts, debt recovery, and ongoing legal questions, and want support in place before those matters become expensive. If you have employees, clients, or suppliers, and most businesses do, there will always be legal questions that benefit from having someone to call.
You get ongoing access to legal and HR advice, support with contracts, document drafting, day-to-day queries, and proactive guidance when something relevant changes. The level of involvement depends on your package – the details are set out in the pricing section above.
Response times depend on your package. Essential clients typically hear back within 2 working days. Enhanced within 1 working day. Outsourced Legal & HR clients receive same-day response where possible. All response times are set out in your Support Plan agreement.
Pay-As-You-Go is ideal if you have occasional one-off needs and no ongoing requirement for legal support. A Support Plan is for businesses where legal and HR questions come up regularly – it means you have someone who already knows your business, deals with things as they arise, and helps you avoid the situations that would otherwise cost significantly more to sort out.
Yes. Support Plan packages can be scaled up as your needs change. If you find you’re consistently using more hours than your current package allows, we’ll talk through the options and adjust accordingly.
Support Plans run on a minimum 12-month term. After that, they continue on a rolling monthly basis. If your circumstances change, give us a month’s notice and we’ll discuss your options.
Most of our clients come through recommendations – and we appreciate every one. If you refer another business that signs up for a monthly retainer, we’ll take £50 off your next month’s payment. There’s no limit to how many referrals you can make.
